What's New

How it works is simple. You decide how much or how little we will help. We can start by handling a portion of your claims (such as Medicare) or take on all of your billing functions at once. The initial setup for electronic claims is about 2-4 weeks, varying by insurance carrier. Once you are a client, Siladon begins processing your claims on paper immediately. There is no delay while we wait for you to be set up to file electronically.

Who Does the Follow-up on Claims?

Siladon Solutions! We follow up on every claim until it is either paid or declined with a satisfactory explanation from the carrier.

Will my claims really get paid faster?

Definitely. Electronic claims are always processed before paper claims, and because of the electronic tracking methods in place, the insurance companies can't claim they never received your claims.

How often should we send our new billing to you?

As often as you choose to!

We personally recommend, however, that our clients send us their new billing consistently on either a daily or weekly basis.

How will the information needed to file a claim get from my office to a billing specialist?

Well there are Four different ways:

1) We can pick up the information,

2) Fax the information

3) Mail the information.

4) Electronic Submission

What would my office staff be responsible for?

Your office staff will be able to continually concentrate on increasing patient care and follow up on the status of all the patients who come through your practice. With this kind of care, your patients will become great word of mouth referral sources for you.

What information is needed in order for your office to generate a claim on our behalf?

We normally require the following (may vary):

New Patient Information Form.

Copy of the patients insurance card or WC ID card (front and back)

Copy of the patients written prescription (if applicable)

How do we report when treatments are rendered, so that you are able to generate a claim on our behalf?

We must receive a completed superbill (treatment form), which has been signed by the physician rendering the services. This form must contain the following (may vary):

Patients name

Name of insurance carrier

CPT codes

ICD-9 code(s)

Referring physicians name and the referral #

Any/all applicable modifiers

If your practice does not currently use this type of form, we can design one for you.


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